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March 31, 2014 / Elizabeth

What about the other Smartphone Manufacturers?

A reality of the plugged-in world in which we live is that there is an ever-growing demand for smartphones and cellphones.  According to the World Bank, an estimated 75% of the world’s population now has a cell phone.  As global demand for phones increases, its important that the means of producing these phones do not cause harm for the people or communities making them.

GA_callin_finalOur campaign is focused on Apple because Apple is the Corporate Social Responsibility (CSR) leader in the consumer electronics industry.  Apple has led the way in reducing its carbon footprint and shifting to renewable energy at its data centers and headquarters.  Apple was also the first smartphone manufacturer to eliminate the use of tantalum from conflict regions in its products.  Because Apple has taken these steps, we know that with enough consumer pressure Apple will also lead in protecting the workers in its supply chain from dangerous chemicals.

If you are an iPhone user it’s important to call Apple and encourage them to sell phones that do not endanger the workers who make them.

However, other smartphone manufacturers also need to take big steps to protect their workers from toxic chemicals. They too need to hear from their consumers.   

If you use a smartphone by any of the following manufacturers, its important they hear from you.  Companies read and record all consumer concerns, so the more they hear from us the sooner they will take action. You can call and leave a message with a customer service representative, or visit the company support sites below where you can “live chat” your concerns to a support representative or send an email.

samsung-logoSamsung
Maker of the Galaxy S and Galaxy Note smartphones
Call: 1.888.987.4357
Hours: Mon – Fri: 8am – 3am (EST), Sat – Sun: 10am – 11pm (EST)

LG_LOGO_NEWLG
Maker of the Optimus, Google Nexus, and G smartphone lines
Call: 800.243.0000

 

Nokia_logo_blue_RGBNokia
Maker of the Lumia line of smartphones
Call: 1.888.665.4228
Hours: Mon – Fri: 10:00am – 8:00 pm (EST)

Sony-logo-wallpaper

Sony
Maker of the Xperia line of Smartphones
Call: 1.239.768.7547
Hours: Mon-Fri 9:00am-8:00pm ET

 

Blackberry-LogoBlackBerry
BlackBerry (Research in Motion) makes the Z10 and Q10 smartphones
Call: 877.552.5532
Hours: 24 hours a day, 7 days a week

8 Comments

Leave a Comment
  1. Jay Lao / Jun 1 2014 11:09 pm

    So what company is there now that does not harm its employees ? I am really interested in knowing so I can switch from my iPhone to another phone.

    • Elizabeth / Jun 2 2014 10:58 am

      Thanks for asking Jay! (and for keeping up the pressure on Apple and other consumer electronics brands!).

      The best way to ensure your next phone or electronic device does not contribute to worker abuse is to buy a used or refurbished phone, or repair the phone you have. This ensures your purchase does not add to the growing demand for new, exploitative phones.

      Mobile Karma is a great resource for used phones, and they help to divert phones from ending up in landfills.

      iFixit is also a great resource to learn how to repair your electronics and order needed parts.

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